TEAM KEN TECHNICAL OPS

WordPress Experts Delivering Exceptional Customer Support

TEAM KEN specializes in helping customers solve WordPress issues, improve website performance, strengthen website security, and provide expert technical guidance with 24/7 reliability.

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99.9%
Uptime Resolution
15m
Avg. Response Time
100%
Success Guarantee
Technical Workspace
§ 04 · /experts

The experts behind the support

A directory of the specialists managing each unit at Team Ken — equal parts technical precision, rapid response, and obsession with uptime.

Every engineer is selected for deep WordPress knowledge and commitment to client success. We provide proactive monitoring and rapid resolution for every technical challenge your site faces.

06CORE UNITS
Portrait of Keneth Bordeos, Lead Support Engineer
UNIT 01ONLINE

Keneth Bordeos

Team Leader

Assigns team members to roles; Ensures responsibilities are completed; Acts as the primary point of contact; Provides periodic progress reports on the team's progress in the contest Teams chat.

Portrait of Mark Aljon Amoguis, Security Specialist
UNIT 02ONLINE

Mark Aljon Amoguis

Developer

Runs all prompts in the AI Website Builder; Owns technical execution.

Portrait of Elena Rodriguez, Customer Success Lead
UNIT 03ONLINE

Christine Joy Primavera

Visual Design Lead

Owns look & feel (color, typography, layout)  Submits design-related prompts to the Developer 

Portrait of David Chen, Technical Architect
UNIT 04ONLINE

Bradly Lhance Asejo

David specializes in migrations, DNS optimization, and PHP compatibility, ensuring seamless site transitions.

Portrait of Christine Joy Primavera, Visual Design Lead
UNIT 05ONLINE

Julie Marie Baldo

Visual Design Lead

Owns look & feel (color, typography, layout); Submits design-related prompts to the Developer; Reviews visual polish and consistency.

Portrait of Jesus Lumban, UX Lead
UNIT 06ONLINE

Jesus Lumban

UX Lead

Owns navigation and usability; Submits UX and flow prompts to the Developer; Tests ease of use.

PHP 8.2 COMPATIBLE
99.9% UPTIME SLA
ZERO-DAY MITIGATION
GLOBAL CDN ROUTING
AUTOMATED BACKUPS
SSL/TLS ENCRYPTION
DNS PROPAGATION
CORE OPTIMIZATION
PHP 8.2 COMPATIBLE
99.9% UPTIME SLA
ZERO-DAY MITIGATION
GLOBAL CDN ROUTING
AUTOMATED BACKUPS
SSL/TLS ENCRYPTION
DNS PROPAGATION
CORE OPTIMIZATION
System Data // About

The Silent Engine of Technical Excellence.

TEAM KEN specializes in helping customers troubleshoot, optimize, secure, and manage complex WordPress environments. We don't just fix errors; we transform underlying complexity into architectural stability.

Our mission is to deliver exceptional customer service paired with uncompromising technical excellence. By acting as your dedicated WordPress experts, we ensure your digital infrastructure operates flawlessly, allowing you to focus on growth rather than maintenance.

01
SYS.UPTIME

Architectural Stability

Proactive monitoring and maintenance ensuring your WordPress infrastructure remains resilient under load.

02
SEC.PROTOCOL

Surgical Security

Advanced threat mitigation, SSL configuration, and continuous vulnerability scanning.

03
OPT.METRICS

Performance Tuning

Deep-level database optimization and caching strategies for sub-second response times.